Terms of Use
Last Updated: August 11, 2026
These Terms of Use ("Terms") govern your access to and use of alabasterash.com, including the website, booking features, communications, SMS/text messaging programs, products, services, and other offerings operated by Alabaster + Ash Wellness & Apothecary LLC ("Alabaster + Ash," "we," "us," or "our").
By accessing or using the website or participating in an Alabaster + Ash SMS program, you agree to these Terms.
If you do not agree to these Terms, please do not use the website or participate in our SMS messaging programs.
1. About Alabaster + Ash
Alabaster + Ash provides wellness-oriented products, services, and experiences that may include:
Trauma-informed wellness support
Grief and loss support
Somatic practices
Emotional wellness support
Spiritual integration
Intuitive guidance
Ritual or spiritual practices
Nature-centered experiences
Educational experiences
Group circles and gatherings
Apothecary and wellness products
Specific services may be subject to additional service agreements, informed-consent documents, booking policies, purchase terms, or other agreements.
2. SMS/Text Messaging Program
Alabaster + Ash offers SMS/text messaging programs to individuals who choose to receive communications from us.
Depending on the consent you provide, messages may include transactional communications, promotional communications, or both.
Transactional SMS Messages
Transactional and non-promotional messages may include:
Appointment confirmations
Appointment reminders
Scheduling updates
Rescheduling notices
Cancellation notices
Follow-up communications
Customer service messages
Account-related notifications
Purchase-related information
Service-related communications
Information related to an inquiry you submitted
Marketing and Promotional SMS Messages
If you separately opt in to receive marketing or promotional SMS messages, messages may include:
Promotions
Discounts
Special offers
Upcoming events
New services
New products
Wellness-related announcements
Educational content
News and updates from Alabaster + Ash
Other promotional communications
Consent to receive marketing or promotional text messages is voluntary and is not a condition of purchasing any product or service.
3. SMS Consent
Providing a mobile phone number alone does not constitute consent to receive promotional text messages.
When required, Alabaster + Ash collects SMS consent through an affirmative opt-in method.
Transactional SMS consent and promotional SMS consent may be collected separately.
By opting in, you represent that you are authorized to receive messages at the telephone number provided.
4. SMS Message Frequency
Message frequency may vary.
The number of messages you receive may depend on:
Your appointments
Your purchases
Your communications with Alabaster + Ash
Your participation in programs or events
The messaging program for which you have opted in
5. Message and Data Rates
Message and data rates may apply.
Alabaster + Ash does not separately charge you to receive our text messages, but your wireless carrier may charge you according to the terms of your mobile service plan.
You are responsible for any charges imposed by your wireless carrier.
6. How to Opt Out
You may opt out of SMS communications at any time.
Text STOP in response to an Alabaster + Ash text message to unsubscribe.
After texting STOP, you may receive one final message confirming that your opt-out request has been processed.
After your opt-out has been processed, you should no longer receive messages from that SMS program unless you later provide consent to receive them again.
7. SMS Support
For help with Alabaster + Ash text messaging:
Text HELP in response to an Alabaster + Ash text message.
You may also contact:
Alabaster + Ash Wellness & Apothecary LLC
Email: [email protected]
Phone: 580-634-2252
8. Wireless Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
SMS delivery depends on telecommunications networks and wireless carriers outside the control of Alabaster + Ash.
Alabaster + Ash does not guarantee that a text message will be delivered, received, or delivered within a particular period of time.
Supported carriers and messaging functionality may vary.
9. Age Requirement for SMS
The Alabaster + Ash SMS program is intended only for individuals who are 18 years of age or older.
By opting in to receive SMS messages, you represent that:
You are at least 18 years old;
You are the account holder or authorized user of the mobile telephone number provided; and
You are authorized to consent to receiving messages at that number.
If you are no longer the authorized user of a telephone number that you previously provided to Alabaster + Ash, you agree to notify us or opt out.
10. SMS Privacy
Your participation in the Alabaster + Ash SMS program is also governed by our Privacy Policy.
Alabaster + Ash does not sell, rent, or share your mobile telephone number or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.
You can review our Privacy Policy at:
alabasterash.com/privacy-policy
11. Wellness and Medical Disclaimer
Information provided through the Alabaster + Ash website, communications, products, and general wellness services is intended for informational, educational, personal-growth, wellness, or spiritual purposes.
Unless expressly stated otherwise for a specific licensed practitioner or service, information and general wellness offerings provided by Alabaster + Ash are not intended to constitute:
Medical advice
Medical diagnosis
Psychiatric advice
Psychological diagnosis
Psychotherapy
Emergency mental-health treatment
Professional health care advice
Nothing on this website should be used as a substitute for evaluation, diagnosis, treatment, or advice from an appropriately qualified health care or mental-health professional.
Do not disregard professional medical advice or delay seeking professional assistance because of information obtained through Alabaster + Ash.
12. Emergency and Crisis Situations
The Alabaster + Ash website, email, SMS program, contact forms, social media channels, and general wellness services are not emergency or crisis-response services.
Do not use these communication methods for a medical or mental-health emergency.
If you believe you or another person is experiencing an emergency, contact appropriate emergency services or a qualified health care professional immediately.
13. No Guaranteed Results
Wellness, emotional growth, grief, spiritual development, somatic practices, and personal transformation are individual experiences.
Alabaster + Ash does not guarantee that any particular service, program, recommendation, product, practice, session, or experience will produce a particular:
Physical result
Emotional result
Spiritual result
Relational result
Financial result
Health result
Personal outcome
Testimonials and client experiences reflect individual experiences and should not be interpreted as guarantees that another person will achieve the same result.
14. Spiritual, Intuitive, and Ritual Services
Some Alabaster + Ash services may incorporate:
Spiritual practices
Intuitive guidance
Meditation
Reflection
Ritual
Symbolism
Nature-based practices
Personal-growth practices
These services are offered for personal exploration, wellness, reflection, or spiritual support.
They should not be considered substitutes for professional medical, mental-health, legal, financial, or other licensed professional advice.
You remain responsible for your own decisions and actions.
15. Somatic and Physical Activities
Certain services or experiences may include breathing exercises, movement, relaxation practices, body awareness, outdoor activities, or other physical or somatic practices.
You are responsible for informing the appropriate practitioner of any condition or circumstance that may affect your safe participation, including:
Injury
Medical condition
Pregnancy
Medication use
Physical limitation
Allergy
Other relevant health concern
You should consult an appropriate health care professional before participating if you are uncertain whether an activity is appropriate for you.
You may decline or discontinue participation in any activity at any time.
16. Appointments and Consultations
Submitting a consultation or appointment request does not guarantee acceptance as a client or participant.
Appointments and services may be subject to additional policies regarding:
Scheduling
Payments
Deposits
Cancellations
Rescheduling
Late arrivals
No-shows
Refunds
Participation requirements
Informed consent
Any service-specific agreement or informed-consent document provided to you will supplement these Terms.
If a service-specific agreement conflicts with these Terms regarding that particular service, the service-specific agreement will control to the extent of the conflict.
17. Apothecary and Wellness Products
Alabaster + Ash may offer products such as:
Herbal products
Teas
Oils
Candles
Crystals
Ritual products
Wellness products
Other apothecary goods
Product information is provided for general informational purposes.
Unless expressly stated otherwise, product descriptions should not be interpreted as medical advice, diagnosis, prescription, or a guarantee of medical benefit.
You are responsible for reviewing product ingredients, instructions, warnings, and other relevant information before use.
If you are pregnant, nursing, taking medication, have allergies or sensitivities, have a medical condition, or have concerns regarding potential interactions, consult an appropriate qualified health professional before using an applicable herbal or wellness product.
Discontinue use and seek appropriate assistance if you experience an adverse reaction.
18. Orders and Payments
Prices, product availability, service availability, promotions, and offers may change without notice.
You agree to provide accurate and complete billing and payment information when making a purchase.
We reserve the right to cancel or refuse a transaction when reasonably necessary, including situations involving:
Suspected fraud
Incorrect pricing
Inventory errors
Payment problems
Misuse of a promotional offer
Technical errors
Returns, cancellations, credits, and refunds are governed by any applicable policies disclosed at the time of purchase or booking.
19. Website Content and Intellectual Property
Unless otherwise indicated, website content including:
Text
Logos
Graphics
Photographs
Videos
Artwork
Service names
Designs
Downloadable materials
Branding
Other original content
is owned by or licensed to Alabaster + Ash Wellness & Apothecary LLC and may be protected by copyright, trademark, and other intellectual property laws.
You may access website content for your personal, noncommercial use.
Without written authorization, you may not:
Reproduce substantial portions of the website
Republish website content
Sell our content
Commercially exploit our content
Remove copyright or trademark notices
Use our branding in a manner that implies unauthorized affiliation or endorsement
Create unauthorized derivative works from protected content
20. Acceptable Website Use
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to our systems
Introduce malicious software, viruses, or harmful code
Interfere with website operation or security
Harvest personal information
Impersonate another individual
Submit knowingly false or misleading information
Threaten, harass, or abuse another person
Infringe another person's intellectual property, privacy, or other legal rights
We may restrict or terminate access when we reasonably believe these Terms have been violated.
21. Testimonials and User Submissions
If you voluntarily submit a testimonial, review, photograph, story, comment, or other content for potential publication, you represent that you have the right to provide that content and that it does not violate another person's rights.
Where appropriate, Alabaster + Ash may obtain additional authorization before publishing sensitive personal information attributed to you.
We may edit submitted content for spelling, formatting, length, or clarity, provided that the edited version does not materially misrepresent the meaning of your submission.
22. Third-Party Websites and Services
The Alabaster + Ash website may contain links to or integrations with third-party:
Websites
Payment processors
Scheduling systems
Social media platforms
Technology providers
Other online services
Alabaster + Ash does not control and is not responsible for those third parties' independent:
Content
Privacy practices
Security
Terms
Availability
Products or services
Your use of a third-party service is governed by that third party's own policies and agreements.
23. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis.
Alabaster + Ash does not warrant that:
The website will always be available
The website will operate without interruption
The website will be error-free
All information will always be current or complete
A particular wellness outcome will occur
Website information will be appropriate for every person's circumstances
Nothing in this section excludes warranties or rights that cannot lawfully be excluded.
24. Limitation of Liability
To the fullest extent permitted by applicable law, Alabaster + Ash Wellness & Apothecary LLC and its owners, employees, contractors, practitioners, representatives, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from your use of or inability to use the website.
Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded.
Separate agreements governing particular services may contain additional provisions regarding responsibility, assumption of risk, and limitation of liability.
25. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Alabaster + Ash Wellness & Apothecary LLC and its owners, employees, contractors, practitioners, and representatives from claims, damages, liabilities, and reasonable expenses arising from:
Your unlawful use of the website
Your material violation of these Terms
Content you knowingly submit in violation of another person's rights
This provision does not require you to indemnify Alabaster + Ash for conduct for which indemnification is prohibited by law.
26. Privacy Policy
Your use of the website and participation in our SMS program are subject to the Alabaster + Ash Privacy Policy.
The Privacy Policy explains how Alabaster + Ash collects, uses, discloses, and protects personal information, including mobile telephone numbers and SMS opt-in consent.
Privacy Policy:
alabasterash.com/privacy-policy
27. Changes to These Terms
We may periodically update these Terms, including provisions concerning our SMS messaging program.
When changes are made, we will update the "Last Updated" date at the top of this page.
Your continued use of the website after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
28. Governing Law and Venue
These Terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any legal proceeding arising out of or relating to these Terms or your use of the website shall be brought in a court of competent jurisdiction located in Bryan County, Oklahoma, except where applicable law provides otherwise.
29. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
30. Entire Agreement
These Terms, together with the Privacy Policy and any applicable service-specific agreements, constitute the agreement governing your use of the website.
These Terms do not replace any separate:
Service agreement
Informed-consent agreement
Participation agreement
Purchase agreement
Cancellation policy
Refund policy
that may apply to a particular service or transaction.
31. Contact Information
Questions regarding these Terms, the website, or the Alabaster + Ash SMS program may be directed to:
Alabaster + Ash Wellness & Apothecary LLC
125 West Main Street
Durant, OK 74701
Email: [email protected]
Phone: 580-634-2252
Website: alabasterash.com
© 2026 Alabaster + Ash Wellness & Apothecary - All Rights Reserved.
